Frequently Asked Questions
- Do I need X-rays?
- Do you see children?
- What should I do in an emergency?
- I don't like seeing the dentist. What do you recommend?
- My gums bleed after I brush. Should I be worried?
- What are my payment options?
- Does my insurance cover that?
- Will you file to my insurance?
Do I need X-rays?
To provide optimal oral health, we take cavity-detecting x-rays once a year and a panoramic x-ray every three years. Because we use a digital system, our patients are exposed to about 80-percent less radiation than with a traditional radiographs. X-rays and intraoral photographs help us track your oral health and address problems early, when conservative dentistry can correct most issues. If you haven't had a checkup and x-rays in a while, call us for an appointment.
Do you see children? What age should they starting seeing the dentist?
We not only see children, we love children! Dr. Stofer is the proud father of two young boys, Harrison and Jacob. Our entire team would be honored to help your kiddos establish a solid foundation for optimal oral health and a lifetime of healthy smiles. Usually we begin seeing children around ages 3-4. If you have any concerns prior to age 3, don't hesitate to give us a call . We can help! One way we help children ward off tooth decay is by applying dental sealants to back teeth. Call to schedule a visit for your kids today. We can't wait to see them smile!
What should I do in an emergency?
If you're a current patient, we're always available to help you. Simply call our main number and follow the instructions to contact us after hours. If you have not visited us before, we suggest you go to your local emergency room for emergency care. Some situations can be handled temporarily until our office opens. For instance, if a temporary crown falls out, you can use toothpaste as an adhesive until you get to our office the following day. Should you or your child knock a tooth out, put it in a glass of milk, then see us as soon as possible – and bring the tooth!
I don't like seeing the dentist. What do you recommend?
If your anxiety is mild, you may be surprised how comfortable you feel in our office. Our inviting, caring team will help you relax, and we are all happy to answer questions. However, if you are one of the many people who avoid the dentist out of fear or anxiety, Dr. Stofer or Dr. Hemphill may recommend oral conscious sedation, intravenous (IV) sedation, or nitrous oxide, otherwise known as, laughing gas. You can get the dental work you need with complete peace of mind. Just give us a call to learn more, or read the material about sedation provided in our patient library.
My gums bleed after I brush. Should I be worried?
Bleeding gums could indicate that your toothbrush is too hard, or maybe you press to hard when you brush. Bleeding gums can be a symptom of periodontal disease, A.K.A. gum disease, as well. If your gums bleed, something is wrong. Please call us for a checkup. In the early stage, called gingivitis, gum disease is easily thwarted. Left untreated, it can advance to cause tooth loss, bone degeneration, and serious health risks, such as for stroke, heart attack, respiratory problems, and osteoporosis.
We make paying for dental care easy. You may pay with check, cash, Visa, MasterCard, Discover, or through Care Credit.
Does my insurance cover that?
Dental insurance is perse. Some policies cover only a small percentage of fees, while others cover 50 percent or greater. The more you or your employer pays for premiums, the better the coverage, in most cases. Generally speaking, dental insurance covers some restorative and preventive procedures. Cosmetic treatment is not usually covered.If you have questions, give us a call. We'll be happy to provide an estimate of how your dental insurance may assist you with your dental investment. To contact our insurance coordinator, click here.
Will you file to my insurance?
Yes. We will do a complimentary verification of dental benefits, and as a courtesy, we electronically file all dental claims for our patients. We will accept your co-pay or deductible at the time of your visit, unless prior arrangements have been made with our financial coordinator. For other insurance questions, click here.
"I didn't have Bill S. This time. I had the new doctor and he did a great job. I would recommend him 100 times over! "Dianna J.